Client's Testimonials
Genesis Home Loan desires to be recognized as the Houston's best mortgage broker in terms of customer satisfaction, on-time closings, team-oriented culture, and a positive reputation in the industry.
Jinho Kim
Client
I recently received a mortgage from this company, and I must say the experience was fantastic. Chae Cho and Emilly were incredibly friendly, and the entire process was carried out smoothly, adhering perfectly to the schedule. What impressed me even more is that they were vigilant enough to help us avoid a potential scam, demonstrating their commitment to the well-being of their clients. I appreciate their professionalism and dedication to ensuring a secure and positive experience. Highly recommend their services.
Bubchul Jeong
Client
I definitely recommend this lender.
They are very professional. They did everything in accurate and timely manner. Response is very fast as well.
At the beginning, they also walked me through every important milestones in detail and let me have correct understanding about whole process.
Especially thanks to Chae Cho.
Kevin
Client
"Ms. "Nicole Oh" is really nice! I highly recommend Nicole to your mortgage loan officer. She is sincerely kind, friendly, and utmost professional, which made me feel comfortable with my first home purchase."
Young-Hee Lewis
Client
"Ms. Young Kwon possesses high level of professionalism in dealing with people and getting loans with the best rates. She is kind, yet very prompt. Thank you so much for helping us to save money." 👍🏅
Client
"Young Kwon at Genesis Home Loan provided phenomenal service in helping my husband and I purchase our first home. She was extremely knowledgeable and helped us answer any questions about the process of getting a loan. Couldn’t have done it without her!"
Sylvia Lee
Client
"Young and her team have been outstanding providing the loan services I've needed in the last 3+ years. They are thorough and attentive, also prompt at responding to your needs to close on time with the best rate possible in the market. Highly recommend!"
Mohib Nawab
Client
"I've worked with Young since 2016 and have never had any issues with her or her team. Young is thorough, knowledgeable, and is always willing to assist with my questions. Highly recommended."
Help Fare
Client
"Young has helped many of my clients over the last several years. She is my go-to person for all mortgage needs and questions. I have had her pre-approve clients on weekends, 11pm and also on Holidays. Always answers her phone, emails and texts in timely manner. She is a great listener and posses sharp memory."
Kevin T
Client
Chae & Emily helped me with processing a home mortgage loan in April 2022 & were extremely communicative & made sure that myself & the builder were on top of our necessary documents needed for a proper closing. They also were realistic with timelines, timing the market with rates, & letting me know pros & cons of locking in a rate at a specific time vs. later time. I'd definitely recommend Genesis Home Loan for anybody needing a Loan Officer to walk them through the process & keep all parties accountable.
Lambert Yang
Client
"Ms. Young Kwon outlined exactly what we needed to do and patiently explained the details. Feedback was always very quick and clear. I was really impressed, and I would like to work with her again next time."
Jonathan Kim
Realtor
"I've been working with Mrs. Young Kwon for past the 4-5 years. All the transactions were done very smoothly, and my clients were very happy with her. Highly recommended."
Grace Pei
Client
"We’ve used this company in 2008 and 2024 and both times were seamless and satisfactory. While the loan process is more thorough and meticulous today than 15 years ago, Genesis Home Loan LLC (specifically Chae Cho) guided us with knowledge and direct communication. We felt assured by their competence throughout what can be a chaotic and stressful time; thank you Genesis Home Loan!"
